CFPB Anti-Arbitration Rule Will Harm Consumers and FinTech
“Gotcha!” That’s what the Consumer Financial Protection Bureau (CFPB) claims binding arbitration clauses in consumer finance contracts often amount to. In these clauses, consumers agree to waive their rights to sue either as individually or in class actions, as both consumers and businesses agree to be bound by the rulings of an arbitration panel in the event of a dispute. In justifying his bureau’s proposed rule to ban such clauses, CFPB Director Richard Cordray calls








