SEOUL|NEW YORK: The problems of Samsung Electronics are far from over as disgruntled customers plan to file class action lawsuits in South Korea and the US over exploding Galaxy Note 7s, reports said on Wednesday. Whi le three US customers from Nevada, Pennsylvania and California have already complained about the fire-prone devices, 38 owners of the Galaxy Note 7 smartphone in South Korea plan to file a class action lawsuit against Samsung for alleged inconvenience experienced after discontinuation of the device. Each person in the South Korean suit, scheduled to be filed with the Seoul Central District Court next Monday, is seeking 300,000 won ($267) in damages, Harvest Law Office said on Wednesday. The proposed suit alleges that owners of the Note 7 were forced to visit stores several times for battery checks or to get replacements, a news agency reported. The complaint also states that the consumers experienced anxiety over safety while using the Note 7. Koh Young-il, an attorney at the law firm, said he expects the firm to win the suit, given precedents for faulty products. The suit filed on Friday in the US District Court in Newark was made public on Tuesday. It accuses Samsung Electronics America of fraud and breach of warranty and good faith, NBC News reported. The suit — whose class action status must still be approved by a judge before it can proceed — seeks unspecified damages over what it alleges was Samsung’s mistreatment of customers because they had to keep paying on their contracts during the weeks after Samsung recalled the phones but before replacements were made widely available. In the recall affecting about 2.5 million phones, the South Korean conglomerate proceeded in mid-September to deliver replacement phones, but the new batch continued to suffer from battery overheating, ultimately resulting in the definitive withdrawal of the product.
Source: economictimes.indiatimes.com
Be the first to comment on "Samsung May Face Class Action Suits in S Korea, US for Note 7"