Massachusetts consumers told us that’s what has them so frustrated over the recall of some Samsung washing machines. They are left without the working appliance and they claim they company is not giving them good options. As complaints to “Ben Has Your Back” keep coming in, we are seeing some results for consumers.
Facing a class action lawsuit involving alleged spam text messages, American Eagle Outfitters has agreed to settle the proposed lawsuit by paying a large settlement to the plaintiffs. According to documents filed in a New York federal court, the class action suit accused American Eagle Outfitters of violating the Telephone Consumer Protection Act by sending many …
Federal consumer finance regulators said Thursday they were suing TCF Financial Corp., alleging the bank deceived consumers so it could charge them exorbitant overdraft fees. Banks’ overdraft fee tactics have long been considered predatory by consumer advocates. Such fees, which are charged when customers overspend their bank accounts, largely fall upon lower-income account holders.
Last month, California Insurance Commissioner Dave Jones ordered more than $100 million in refunds for nearly 2 million State Farm policy owners, alleging the company charged excessive rates for its homeowners and renters insurance. It apparently was the first such refund approved since California’s landmark Proposition 103 rolled back a wide swath of insurance rates nearly three decades ago, …
On the first day of Obamacare open enrollment, a consumer group sued Anthem Blue Cross for attempting to automatically renew policies that no longer cover out-of-network costs for hundreds of thousands of Californians. A lawyer for Consumer Watchdog said Tuesday that Anthem was “railroading existing members into bare-bones plans” without properly disclosing the change to them in recent renewal …
From misleading advertising claims to exposing their customers to identity theft, companies pay tens of millions of dollars each year to settle class action lawsuits aimed at addressing ways they may have wronged their customers. Despite this, relatively few consumers ever claim their share of the awards being offered. “I think consumers would be very surprised at just …
A federal judge on Tuesday approved the $14.7 billion settlement among Volkswagen, regulators and drivers related to the company’s emissions cheating scandal. The settlement covers many of the claims from the Justice Department, Environmental Protection Agency and Federal Trade Commission, as well as a class- …
Volkswagen AG and car owners will likely secure a federal judge’s final sign-off on their $14.7 billion settlement as the automaker continues to seek regulators’ approval of a fix for 482,000 pollution-spewing vehicles still on U.S. roads. U.S. District Judge Charles Breyer in San Francisco said he is “strongly” inclined to approve the settlement requiring VW to buy back cars with 2.0-liter …
One major group directly affected by the Wells Fargo scandal- the customers who had fraudulent accounts opened in their names – may have their hands tied. As lawmakers pointed out at congressional …
A class-action lawsuit against Samsung alleges that some of its top-loading washing machines are dramatically falling apart. A statement from Samsung did little to soothe concerned consumers, saying, “we are in active discussions with the CPSC to address potential safety issues related to certain top-load washing machines manufactured between March 2011 and April 2016.” In case you concerned: …