Customers


Court Urged to Revive Class Action Over AT&T Broadband Slowdowns

AT&T wireless customers are asking a federal appeals court to revive their class-action lawsuit alleging that the company advertised “unlimited data,” only to throttle users who exceeded a monthly cap. The lawsuit was sent to arbitration last year, after U.S. District Court Judge Edward Chen in the Northern District of California found that AT&T’s terms of service required arbitration of …


TCPA Litigation Evolving to Include Text Message Opt-Out Responses

A group of attorneys has warned that the “next wave” of class action lawsuits has been bringing into question the businesses’ responsibility when it comes to customers opting out of text message programs. Lawyers with New Jersey firm McCarter & English LLP have been seeing an increase in Telephone Consumer Protection Act (TCPA) litigation in which customers claim …


Lawsuit: Solar Power Homes Shortchanged

A proposed class-action lawsuit contends the state’s largest utility is overbilling some customers with solar power systems. The suit, filed by a Cherry Hill man, contends PSE&G and a third-party electricity provider, Stream Energy New Jersey, fail to properly credit customers who supply power to the regional grid through their homes’ solar panels. Under state law, a customer’s monthly electricity bill must …


After 15 Years, Lawsuit Against UBS Over Enron Collapse Is Dismissed

A federal judge in Houston has thrown out a lawsuit accusing UBS Group AG of hiding fraud by its client Enron Corp from retail customers, a decision that may end a 15-year legal battle stemming from the energy company’s December 2001 bankruptcy. In a 228-page decision on Tuesday, U.S. District Judge Melinda Harmon said UBS PaineWebber brokerage customers failed to …


Fashion Marketer LuLaRoe Sued Over Sales Tax Charges

LuLaRoe, a multilevel marketer of brightly colored women’s fashions whose popularity has surged in recent years — especially among millennials who sell the wares at home gatherings or in online forums — is facing a federal lawsuit accusing it of collecting sales taxes from customers in states that don’t levy one on clothing. The company also is facing criticism over the quality of its …


Class Action OK vs Stericycle Over Medical Waste Disposal Billing Fraud Accusations

A federal judge has cleared the way for a nationwide class action to proceed against Stericycle over allegations the Lake Forest-based regulated waste disposal giant for years used an automatic price-increasing scheme to defraud customers out of hundreds of millions of dollars. U.S. District Judge Milton I. Shadur certified the plaintiffs class in a memorandum opinion and order issued Feb. 16 …



Kane’s Furniture Settles Class-Action Suit

A preliminary settlement has been reached in a class-action lawsuit filed against Kane’s Furniture that accused the retailer of failing to honor lifetime warranties for defective “bonded leather” furniture that peeled, flaked and deteriorated. Related News/Archive Notices to about 15,000 customers who purchased the furniture were put in the mail starting Friday providing details and …


Seattle Judge Allows Microsoft’s Gag Order Lawsuit Against Government to Proceed

On Wednesday, the Western Washington District Court ruled that Microsoft’s lawsuit against the government will go forward. The lawsuit argues that the government’s gag-ordered searches of Microsoft accounts violates consumer’s constitutional first amendment right to free speech, and that the gag orders have no end date, preventing the tech giant from alerting its customers that their accounts …