Customers

Residents Anticipate Refunds From Franchise Fee Settlement

Des Moines’ franchise fee debate is close to its conclusion after nearly a decade, but Des Moines residents are still waiting for refunds from the franchise fee settlement. Get breaking news and weather alerts anywhere you go with the free KCCI 8 News App. Those who paid a utility bill in the city between 2004 and 2009 may quality.


Ticketmaster Settlement Stiffs Customers

It was a music lover’s dream come true last week when popular event ticket distributor Ticketmaster shelled out thousands of discounts and vouchers for free concert tickets. Far from a generous giveaway, the …


Premier Cru Lawsuit Reaches Settlement

A settlement decision on the Premier Cru class action lawsuit was reached May 16, affecting approximately 4,450 Premier Cru customers who were left without the bottles of wine they paid for before the company declared bankruptcy Jan. 8. Michael Kasolas, the Premier Cru trustee, was given responsibility for liquidating assets and determining allocations of funds after a creditor’s hearing Feb. …


Uber Close to Settling U.S. Lawsuit Over Tips for Drivers: Filing

Ride service Uber is close to settling a class-action lawsuit over allegations it misled customers on how it shares gratuities with drivers, according to a court filing on Tuesday. Uber and attorneys for customers said in a joint filing that they intend to finalize a formal settlement in “approximately one week.” The settlement amount was not disclosed.


Ticketmaster Fans Furious Over Pathetic Options for Free Shows

Ticketmaster customers are feeling scammed as the company rolls out free tickets and discounts after settling a $400 million class action lawsuit for ripping off users. While fans were eager to see their favorite acts on the concert giant’s dime, when Ticketmaster released its list of shows on Tuesday, that excitement quickly evaporated. That is, unless you’re a big fan of Kidz Bop, following …


Amazon Issues Credits in E-Book Settlement

In November 2014, a federal court approved a Settlement of antitrust lawsuits brought against Apple, Inc. (“Apple”) by State Attorneys General and Class Plaintiffs about the price of electronic books (“eBooks”). Those settlements resulted in credits for qualifying Kindle books purchased between April 1, 2010 and May 21, 2012. These credits are funded by Apple. …



Frontier Users Fight…For Their Right…to Sue Over Slow Speeds

While Frontier’s bungled Texas, California, and Florida acquisitions are getting lots of press, the company continues to face a lawsuit from West Virginia customers (also acquired from Verizon) who say the company consistently fails to deliver advertised speeds. Despite Frontier’s best attempt to force angry customers into binding arbitration, last December a Judge let the class action lawsuit …


CT Docs Join Lawsuit Frenzy Against Medical-Waste Giant

Two West Hartford physicians have filed a class-action lawsuit accusing one of the country’s largest medical-waste disposal service providers of illegally jacking up service fees. But they aren’t alone. The April 28 complaint against Illinois-based Stericycle — filed by Drs.