Fare

Uber Said to Use “sophisticated” Software to Defraud Drivers, Passengers

Uber has devised a “clever and sophisticated” scheme in which it manipulates navigation data used to determine “upfront” rider fare prices while secretly short-changing the driver, according to a proposed class-action lawsuit against the ride-hailing app. When a rider uses Uber’s app to hail a ride, the fare the app immediately shows to the passenger is based on a slower and longer route …


Uber Is Getting Dangerously Close to Undermining Its Own Business Model

Consult the fine print on Uber’s new earnings guarantees for drivers in more than 100 US and Canadian cities where the ride-hailing service cut fares this month, and you’ll notice an interesting pattern. The data above is from SherpaShare, a research and analytics platform for on-demand workers. In each of the 11 cities SherpaShare has details on, the guarantees vary by time and day of the …